Minor incident

Scaleway: [Support] Call Handling Delays

Oct 8, 2026, 16:27 UTC

started

08:44 UTC

resolved October 26, 2026

17 days 16 h

duration

Affected: Excellence

Current status of Scaleway: Minor issues — live Scaleway status

Timeline

Oct 8, 2026, 16:27 UTC
identified
Due to a high volume of requests, it may be difficult to reach our teams by phone. If needed, we invite you to contact us directly by submitting a ticket so that your request can be processed as quickly as possible. Thank you for your understanding. En raison d’un nombre élevé de demandes, il peut être difficile de joindre nos équipes par téléphone. Au besoin, nous vous invitons à nous contacter directement par ticket afin que votre demande soit prise en charge dans les meilleurs délais. Merci de votre compréhension.
Oct 26, 2026, 08:44 UTC
resolved
This incident has been resolved.

Updates as published by Scaleway (original).

This was part of a wider event: 15 services reported incidents within the hour.

Blackboard 17:04 UTC · Platform Extensions v1 Applications
Sauce Labs 16:48 UTC · 2026-October-08 Service Incident
Cielo 16:47 UTC · Indisponibilidade parcial para o Banco Original nas transações do mundo físico e e-commerce - Bandeira Visa - Produto Débito
Circle 16:47 UTC · MW wallet paymaster temporarily unavailable
Bolt.new 16:45 UTC · Features → Prompting Degraded
Whatnot 16:43 UTC · Delayed Stripe payouts for sellers
Elastic Cloud (Public) 16:42 UTC · Delayed or Unavailable project operation in GCP us-central1
Canva 16:42 UTC · Some users may have issues using Canva
Frontline Education Public 16:38 UTC · Test Incident
Mixpanel 16:32 UTC · Temporary Data Ingestion Delay for US Projects
Code42 Software 16:22 UTC · Delay in processing events
BrowserStack 16:22 UTC · Accessibility DevTools is facing issues
dbt Cloud 16:19 UTC · Run logs and artifacts missing for some runs (US Cell 3, GCP)
BrowserStack 16:09 UTC · Spectra (Accessibility Rule Engine) is facing issues
ElevenLabs 16:09 UTC · Increased Dubbing Latency and Failure Rate