Major incident

SANS Institute: Multiple Services - Issues Fully Resolved

May 11, 2026, 01:11 UTC
started
01:30 UTC
resolved
19 min
duration

Affected: OnDemand, Live Training, GIAC, SANS Foundations

Current status of SANS Institute: Operational — live SANS Institute status

Timeline

  1. May 11, 2026, 01:11 UTC
    investigating
    We are currently experiencing issues across multiple services. Some features may be unavailable or may not perform as expected for some users. We are working to resolve the issues as quickly as possible. Thank you for your patience.
  2. May 11, 2026, 01:24 UTC
    identified
    We have identified the cause for the service disruption and are working to resolve the issue as quickly as possible. Thank you for your patience.
  3. May 11, 2026, 01:27 UTC
    monitoring
    Services have begun to recover, though possibly in a degraded state. We are carefully monitoring the situation. Thank you for your patience.
  4. May 11, 2026, 01:30 UTC
    resolved
    Services have been fully restored. Thank you for your patience during this time.

Updates as published by SANS Institute (original).

More SANS Institute incidents