Major incident

Optimizely Service: CMP: Modules are inaccessible

Affected: Library, Plan, Requests, Open API, Analytics

Current status of Optimizely Service: Operational — live Optimizely Service status

Timeline

1. Jun 10, 2026, 11:49 UTC
   investigating
   We are currently investigating an incident affecting multiple modules within the Optimizely Content Marketing Platform (CMP). The following modules are currently inaccessible to customers: - Plan - Requests - Library / DAM Our Engineering team is actively working on a resolution. We will provide a further update as soon as more information is available.
2. Jun 10, 2026, 12:31 UTC
   monitoring
   A fix has been implemented and we're currently monitoring the situation.
3. Jun 10, 2026, 19:20 UTC
   resolved
   This incident has been resolved.

Updates as published by Optimizely Service (original).