Minor incident

Sage: Remote Data Access (RDA) UKI - Operational

Sep 29, 2026, 11:39 UTC

started

10:06 UTC

resolved September 30, 2026

22 h 27 min

duration

Affected: Sage 50

Current status of Sage: Minor issues — live Sage status

Timeline

Sep 29, 2026, 11:39 UTC
investigating
We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Sep 29, 2026, 12:05 UTC
monitoring
We have identified an issue preventing customers from the UK and Ireland from logging to Sage 50 Accounts (UKI). The service is now performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.
Sep 30, 2026, 10:06 UTC
resolved
The issue is resolved and the service continues to perform as expected.

Updates as published by Sage (original).

This was part of a wider event: 12 services reported incidents within the hour.

Dartmouth College 12:36 UTC · IRA data potentially stale
Chargebee 12:35 UTC · API Service Degradation
Autotrader 12:32 UTC · Finance API Preproduction - Performance degraded
Blip 12:21 UTC · Blip Desk [Low performance]
Asana 12:14 UTC · Partial API outage in EU
DigiCert 11:28 UTC · DigiCert Alert - Go>Sign Mobile App – SMS OTP Issue
Cornerstone 11:14 UTC · Development Plans – Functional Issues and Errors in Production (All Swimlanes)
Flexera System Status Dashboard 11:08 UTC · Spot- Push notifications errors
CC 11:05 UTC · [EU and US communities] Elevated error 500 and 504 errors when logged in
Ivanti Cloud 11:01 UTC · LDZ STG/UAT - Performance and Connection Issues
DigiCert 10:55 UTC · IOT UI on DC1 NL and CH instance are not accessible, while API access is working fine.