Major incident

CC: [EU and US communities] Elevated error 500 and 504 errors when logged in

Affected: Status of our EMEA Community Infrastructure, Status of our US Community Infrastructure

Current status of CC: Operational — live CC status

Timeline

1. Sep 29, 2026, 11:05 UTC
   identified
   The issue has been identified and a fix is being implemented.
2. Sep 29, 2026, 11:28 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
3. Sep 29, 2026, 12:35 UTC
   resolved
   This incident has been resolved - we sincerely apologise for this disruption to the platform and we will upload an RCA document here when completed.

Updates as published by CC (original).