Minor incident

Sage: Sage Intacct - Partial Outage

Sep 28, 2026, 08:11 UTC
started
16:28 UTC
resolved
8 h 17 min
duration

Affected: Sage Intacct, Sage Intacct, Sage Intacct, Sage Intacct

Current status of Sage: Minor issues — live Sage status

Timeline

  1. Sep 28, 2026, 08:11 UTC
    investigating
    We are investigating a potential issue with the service. An update will be provided within 30 minutes.
  2. Sep 28, 2026, 08:36 UTC
    identified
    We identified a global issue preventing customers from seeing their financial charts and graphs, including Profit & Loss reports, dashboard visualisations, and General Ledger reporting. All other product functionality is working as expected. We are currently investigating.
  3. Sep 28, 2026, 16:28 UTC
    resolved
    The issue is resolved and the service is available and performing as expected.

Updates as published by Sage (original).

Other services with incidents at the same time

This was part of a wider event: 12 services reported incidents within the hour.

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