Major incident

Sage: HMRC Issues

Affected: Brightpearl, Making Tax Digital (MTD), Sage 50, Sage 50 Payroll Cloud, Sage 200 Professional SPC (UKI), Sage 200 Standard (UKI), Sage Business Cloud Accounting (UKI), Sage Business Cloud Payroll, Sage Intacct, Sage Partner Edition, Sage Personal Tax, Sage Sole Trader

Current status of Sage: Minor issues — live Sage status

Timeline

1. Sep 23, 2026, 13:23 UTC
   identified
   We identified an intermittent issue in the UK preventing customers from using HMRC MTD (Making Tax Digital) functionality in the products listed below: -Sage Partner Edition (VAT Centre) -Sage Personal Tax (Personal Tax Viewer) -Sage Business Cloud Accounting UK (MTD VAT Submissions) -Sage Sole Trader -Making Tax Digital (MTD) -Sage 200 Standard (UKI) -Sage 200 Professional SPC (UKI) -Sage 50 UK -Brightpearl -Sage Intacct -Sage Business Cloud Payroll -Sage 50 Payroll Cloud Customers will be presented with an internal HTTP 500/504/499 error when attempting to submit. We are engaged with third-party, HMRC, waiting for updates.
2. Sep 23, 2026, 15:56 UTC
   identified
   HMRC continues to investigate the issue. We will provide further updates as soon as they become available.
3. Sep 25, 2026, 15:52 UTC
   monitoring
   Third-party, HMRC, has confirmed that the issue has been resolved, and HMRC MTD (Making Tax Digital) functionality is performing as expected for all products. We will continue to monitor closely.
4. Sep 28, 2026, 13:25 UTC
   resolved
   This issue is resolved. All services continue to perform as expected.

Updates as published by Sage (original).