No impact incident

Runway: We've identified a problem and are working on a fix

Oct 30, 2026, 19:16 UTC

started

19:56 UTC

resolved

40 min

duration

Affected: App, Backend, Public API

Current status of Runway: Operational — live Runway status

Timeline

Oct 30, 2026, 19:16 UTC
investigating
We have identified the root cause of the problem and are working towards a solution to restore the service for all users.
Oct 30, 2026, 19:21 UTC
monitoring
We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.
Oct 30, 2026, 19:56 UTC
resolved
This incident has been resolved.

Updates as published by Runway (original).

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