Major incident
Runway: We have released a fix.
Apr 21, 2026, 20:08 UTC
started
20:49 UTC
resolved
41 min
duration
Affected: App, Backend, Public API
Current status of Runway: Operational — live Runway status
Timeline
- Apr 21, 2026, 20:08 UTCinvestigatingOur engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
- Apr 21, 2026, 20:17 UTCinvestigatingGen4.5 is experiencing an issue. We are evaluating a solution.
- Apr 21, 2026, 20:49 UTCresolvedWe have released a fix, restoring service to Gen4.5.
Updates as published by Runway (original).
Other services with incidents at the same time
- Barracuda Networks 20:56 UTC · Barracuda XDR - Log ingestion service disruption (Canada)
- Kickstarter 19:15 UTC · Users seeing errors on checkout
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