Critical incident

Quantcast: Platform unavailable due to network outage

Affected: Login and Authorization, Planner, Campaign Management, Planner, Creative Management, Inventory Management, Q Pixel, Reporting, Campaign Delivery, Welcome Page

Current status of Quantcast: Operational — live Quantcast status

Timeline

1. Jul 24, 2026, 11:33 UTC
   investigating
   We are currently investigating the outage of Quantcast platform. It's likely due to AWS cloud infrastructure outage that has impacted almost all of our services. More details to follow.
2. Jul 24, 2026, 11:35 UTC
   investigating
   We are continuing to investigate this issue.
3. Jul 24, 2026, 11:46 UTC
   identified
   AWS have confirmed the outage and some of the services impacted are resulting in the outage of the Quantcast platform. Majority of our systems are affected due to this including spend and access to the platform UI. https://health.aws.amazon.com/health/status
4. Jul 24, 2026, 12:01 UTC
   identified
   AWS are seeing initial signs of recovery, and the platform UIs are accessible for some users now. Spend remains temporarily disabled as we await a full recovery from the earlier incident. We will continue to monitor and post updates here.
5. Jul 24, 2026, 12:01 UTC
   monitoring
   AWS are seeing initial signs of recovery, and the platform UIs are accessible for some users now. Spend remains temporarily disabled as we await a full recovery from the earlier incident. We will continue to monitor and post updates here.
6. Jul 24, 2026, 13:34 UTC
   monitoring
   We are continuing to monitor for any further issues.
7. Jul 24, 2026, 13:38 UTC
   monitoring
   AWS have confirmed the incident has been resolved on their end. We've also observed that access to Quantcast Platform UI has been fully restored. We're in the process of ramping up spend which should complete in the next 30-60 minutes. We're continuing to monitor for any issues.
8. Jul 24, 2026, 13:39 UTC
   resolved
   Spend has fully ramped up and the incident is now stands fully resolved.

Updates as published by Quantcast (original).