Major incident

Prismic: Issue with Media Library

Apr 7, 2026, 16:26 UTC
started
16:41 UTC
resolved
15 min
duration

Current status of Prismic: Operational — live Prismic status

Timeline

  1. Apr 7, 2026, 16:26 UTC
    investigating
    We are investigating an issue affecting the Media Library, which currently returns an error screen. Our team is actively working to identify the root cause and will provide updates as soon as more information becomes available. 🚀 **Next Update Expected:** As soon as we have more details. Thank you for your patience!
  2. Apr 7, 2026, 16:38 UTC
    identified
    We have identified the cause of the issue affecting media library
  3. Apr 7, 2026, 16:38 UTC
    monitoring
    A fix has been implemented, and we are currently monitoring the situation to ensure full recovery. Thank you for your patience!
  4. Apr 7, 2026, 16:41 UTC
    resolved
    The issue affecting media-library has been fully resolved. All systems are now operational. We apologize for any inconvenience caused and appreciate your patience during this time. If you experience any further issues, please contact [Support Center]. 🚀 **Thank you for your support!**

Updates as published by Prismic.

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