OutageDB

Primer outage history and status

Is Primer down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
99.99%
uptime, 90 days
12
incidents, 90 days
4 h 15 min
median time to fix
Oct 23, 2026
last incident

Primer components

Primer outage history

Nov: 0 incidents, 0 min of major outage Nov Dec: 0 incidents, 0 min of major outage Dec Jan: 0 incidents, 0 min of major outage Jan Feb: 0 incidents, 0 min of major outage Feb Mar: 4 incidents, 0 min of major outage 4 Mar Apr: 2 incidents, 0 min of major outage 2 Apr May: 0 incidents, 0 min of major outage May Jun: 2 incidents, 0 min of major outage 2 Jun Jul: 7 incidents, 0 min of major outage 7 Jul Aug: 3 incidents, 0 min of major outage 3 Aug Sep: 3 incidents, 9 min of major outage 3 Sep Oct: 6 incidents, 0 min of major outage 6 Oct
Primer incidents per month, last 12 months. Red: months with a major or critical outage.
Started (UTC)IncidentImpactDuration
Oct 23, 2026, 09:58 UTC This week’s security disclosures: what they mean for Primer merchants No impact no update since Oct 23, 2026
Oct 21, 2026, 19:16 UTC Stale Data in Primer Dashboard and Reconciliation Reports. No impact 24 h 53 min
Oct 20, 2026, 10:43 UTC Card payments degradation No impact 18 h 29 min
Oct 13, 2026, 08:17 UTC Primer 3DS Degradation Minor 5 h 02 min
Oct 12, 2026, 07:46 UTC Primer 3DS Degradation Minor 3 h 55 min
Oct 7, 2026, 11:26 UTC Anomaly detection monitors degradation No impact 6 min
Sep 17, 2026, 17:46 UTC Intermittent checkout failures Minor 18 min
Sep 16, 2026, 17:57 UTC Google Pay payment disruption Major 9 min
Sep 3, 2026, 13:49 UTC Mastercard Network Token provisioning service degradation Minor 6 h 18 min
Aug 31, 2026, 08:13 UTC Primer Dashboard and Observability degradation Minor 4 h 05 min
Aug 15, 2026, 05:04 UTC Payment Processing Degradation Minor 4 h 15 min
Aug 11, 2026, 04:40 UTC Primer Dashboard and Monitor Degradation Minor 4 h 28 min
Jul 23, 2026, 11:54 UTC PayPal checkout errors on Safari v26.5.2 Minor 2 days 17 h
Jul 21, 2026, 20:40 UTC Issue Affecting Primer Docs Minor 52 min
Jul 16, 2026, 08:58 UTC Sandbox API degradation Minor 37 min
Jul 16, 2026, 08:49 UTC Degradation of Primer Dashboard Minor 1 h 48 min
Jul 16, 2026, 00:35 UTC Cybersource Degraded Performace Minor 5 h 42 min
Jul 15, 2026, 07:31 UTC 3DS degradation Minor 1 h 20 min
Jul 10, 2026, 17:05 UTC Downstream Infrastructure Degradation Minor 2 h 32 min
Jun 29, 2026, 10:43 UTC Primer Companion degradation Minor 6 h 08 min
Jun 11, 2026, 05:24 UTC Primer's Dynamic Monitoring Service Disruption Minor 1 h 14 min
Apr 27, 2026, 16:53 UTC Nuvei Transaction Errors Minor 14 min
Apr 1, 2026, 07:00 UTC Observability Dashboards Data Loading Issues Minor 3 h 42 min
Mar 27, 2026, 12:56 UTC Issues Signing into Dashboard via Google SSO Minor 1 h 18 min
Mar 25, 2026, 04:39 UTC Degraded Performance on GET Payments Endpoints and Dashboard Minor 42 min

27 incidents in our archive since March 16, 2026.

When and where Primer fails

By weekday

Most incidents start on Wed.

  • Mon5
  • Tue4
  • Wed7
  • Thu7
  • Fri3
  • Sat1
  • Sun0

When Primer went down with others

Other payments & finance services

FAQ

Is Primer down right now?
At our last check Primer's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does Primer go down?
Primer reported 12 incidents in the last 90 days (1 major or critical), with 9 minutes of major outage: 99.99% uptime.
When was the last Primer outage?
The latest reported incident started on Oct 23, 2026, 09:58 UTC: "This week’s security disclosures: what they mean for Primer merchants", and is not resolved yet.
How long do Primer outages last?
Half of Primer's incidents in the last 90 days were resolved within 4 h 15 min.

Source: Primer official status page · RSS of Primer incidents · status badge for your site