Major incident

Pitt Digital Systems: Issue Affecting Some Departmental Services Hosted at University Data Center

Sep 1, 2026, 01:31 UTC
started
13:06 UTC
resolved
11 h 35 min
duration

Affected: Enterprise Server Hosting

Current status of Pitt Digital Systems: Operational — live Pitt Digital Systems status

Timeline

  1. Sep 1, 2026, 01:31 UTC
    investigating
    Pitt Digital is aware of an isolated network hardware issue that is affecting some departmental services that are hosted at the University Data Center. Affected departments include University Library System (ULS), School of Public Health, the Department of Biomedical Informatics, Philanthropic and Alumni Engagement (PAE), and the Drug Discovery Institute at the University of Pittsburgh. PittNet Wired and Wi-Fi service remains available in these departments. However, departmental servers and services hosted at the Data Center by these departments are currently unavailable. Pitt Digital is working to resolve the issue and restore full service as quickly as possible. Updates will be posted to status.pitt.edu.
  2. Sep 1, 2026, 03:08 UTC
    investigating
    Pitt Digital continues working to resolve the issue and restore full service.
  3. Sep 1, 2026, 03:23 UTC
    monitoring
    Pitt Digital has taken steps to resolve the issue and is working with affected departments to verify that their services are fully restored.
  4. Sep 1, 2026, 11:03 UTC
    monitoring
    Services have been restored. Pitt Digital continues monitoring to ensure continued reliability and stability.
  5. Sep 1, 2026, 13:06 UTC
    resolved
    Monitoring confirms the issue has been fully resolved.

Updates as published by Pitt Digital Systems (original).

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