Major incident

Pitt Digital Systems: Issue Affecting Microsoft Teams Calling

Affected: Microsoft Teams, Voice and Data Services (Telephony)

Current status of Pitt Digital Systems: Operational — live Pitt Digital Systems status

Timeline

1. Jul 2, 2026, 14:16 UTC
   investigating
   Pitt Digital is investigating an issue affecting inbound and outbound calls made through Microsoft Teams. If your University phone number is tied to Teams, you may be unable to place or receive calls at this time. In an emergency: Use a mobile phone or a line not tied to Teams to reach Pitt Police at 412-624-2121. Calls placed from a Teams-connected phone may not go through. • Bradford campus: 814-368-3211 • Greensburg campus: 724-836-9865 • Johnstown campus: 814-269-7005 • Pittsburgh campus: 412-624-2121 • Titusville campus: 814-827-4488 Dial 911 for any off-campus emergencies. Pitt Digital is working to identify the cause and restore full calling as quickly as possible. Updates will be posted to status.pitt.edu.
2. Jul 2, 2026, 15:15 UTC
   investigating
   Pitt Digital continues to investigate. Calls to and from the Technology Help Desk are also affected. To request support, submit a ticket at https://services.pitt.edu using "Request Help."
3. Jul 2, 2026, 16:44 UTC
   monitoring
   Calling has been restored following a corrected certificate issue on our service provider's end. Pitt Digital will continue monitoring to confirm stability before marking this incident resolved.
4. Jul 3, 2026, 04:25 UTC
   resolved
   This incident has been resolved.

Updates as published by Pitt Digital Systems (original).