Major incident

Optimizely Service: Campaign user interface partially unavailable

Jul 17, 2026, 16:59 UTC
started
17:17 UTC
resolved
17 min
duration

Affected: Campaign user interface

Current status of Optimizely Service: Operational — live Optimizely Service status

Timeline

  1. Jul 17, 2026, 16:59 UTC
    investigating
    We are currently investigating an event that is impacting the availability of the graphical user interfaces for managing campaigns and content.
  2. Jul 17, 2026, 17:17 UTC
    resolved
    The affected component was identified and the problem was resolved at 19:06 CEST. Only a part of users was affected by this problem.

Updates as published by Optimizely Service (original).

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