Critical incident

Dash0: Data ingestion outage - eu-west-1

Current status of Dash0: Operational — live Dash0 status

Timeline

1. Jul 17, 2026, 17:27 UTC
   investigating
   Starting 18:45 CEST we are experiencing a data ingestion outage in eu-west-1 region. We are already working on recovery.
2. Jul 17, 2026, 17:51 UTC
   monitoring
   Ingestion pipeline has been stabilized and we are monitoring recovery
3. Jul 17, 2026, 18:35 UTC
   monitoring
   All ingestion systems are operational again and we keep monitoring the situation. The root cause of the incident was malformed data that was bypassing our ingestion protection layer. This subsequently overloaded and crashed a critical shared infrastructure part, which was impacting ingestion and processing. Some data has been rejected at the edge between 18:45 and 19:27 CEST.
4. Jul 17, 2026, 19:42 UTC
   resolved
   All system remain stable. We are resolving the incident

Updates as published by Dash0.