Major incident

PlanetScale: API and dashboard errors

Jul 17, 2026, 16:41 UTC
started
17:09 UTC
resolved
28 min
duration

Current status of PlanetScale: Operational — live PlanetScale status

Timeline

  1. Jul 17, 2026, 16:41 UTC
    investigating
    We are aware that both our API and dashboard are returning errors. We are investigating the cause and will restore service as soon as possible.
  2. Jul 17, 2026, 16:49 UTC
    identified
    We have identified the cause of the errors - a pattern of requests causing the application to run out of memory and crash - and are working to better handle this traffic pattern now.
  3. Jul 17, 2026, 16:59 UTC
    monitoring
    We have increased the memory available to the API and are monitoring the performance and stability of the API and dashboard to confirm service is restored.
  4. Jul 17, 2026, 17:09 UTC
    resolved
    API and dashboard service is restored.

Updates as published by PlanetScale.

Other services with incidents at the same time

This was part of a wider event: 42 services reported incidents within the hour.

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