Major incident
Onshape: Unable to open documents in US-West region
May 13, 2026, 16:19 UTC
started
15:30 UTC
resolved
—
duration
Current status of Onshape: Operational — live Onshape status
Timeline
- May 13, 2026, 15:30 UTCresolvedWe are receiving reports of documents being slow or unable to open in the US-West region.
Updates as published by Onshape (original).
Other services with incidents at the same time
- U-Haul System 17:04 UTC · Uhaul.net Reports are back online
- Finalsite 17:03 UTC · Support: Phone Issues
- Batch 16:08 UTC · Transactional API push delivery issues
- PowerSchool Products 16:08 UTC · Atrieve - unable to log in and experiencing performance issues
- Check Point Services 15:40 UTC · Policy Insights - Fail to retrieve suggestions
- CloudLinux 15:31 UTC · Fragnesia
More Onshape incidents
- October 22, 2026 Failed signups and version creation failures
- October 21, 2026 Errors creating accounts, problems loading documents
- October 20, 2026 Exports are delayed in all regions, interruptions when modeling.
- October 16, 2026 Intermittent Performance degradation
- September 29, 2026 Drawings performance degradation
- September 11, 2026 Imports/exports/notifications are not working