Critical incident
Check Point Services: Policy Insights - Fail to retrieve suggestions
May 13, 2026, 15:40 UTC
started
17:32 UTC
resolved
1 h 52 min
duration
Affected: Network Security Management - Policy Insights - EU Region
Current status of Check Point Services: Minor issues — live Check Point Services status
Timeline
- May 13, 2026, 15:40 UTCinvestigatingWe are currently investigating this issue.
- May 13, 2026, 17:29 UTCinvestigatingIssue resolved
- May 13, 2026, 17:32 UTCresolvedThis incident has been resolved.
Updates as published by Check Point Services (original).
Other services with incidents at the same time
- Onshape 16:19 UTC · Unable to open documents in US-West region
- Batch 16:08 UTC · Transactional API push delivery issues
- PowerSchool Products 16:08 UTC · Atrieve - unable to log in and experiencing performance issues
- CloudLinux 15:31 UTC · Fragnesia
More Check Point Services incidents
- October 25, 2026 Service Down due to incident
- September 27, 2026 Infinity Portal Data Services (Datatube) - Data services outage on Australia and Canada regions
- August 26, 2026 Threat Emulation and Threat Extraction services issues on EU site
- August 25, 2026 SASE: Connectivity Failures on Israel-1 DC
- July 12, 2026 User Center and Support Center Service Disruption
- July 6, 2026 SASE: Zero Trust Applications Times Out