Minor incident

Sumo Logic: Problem with Tracing Collection in North America 2 (US2)

Sep 27, 2026, 01:22 UTC

started

03:34 UTC

resolved

2 h 12 min

duration

Affected: Tracing Collection

Current status of Sumo Logic: Operational — live Sumo Logic status

Timeline

Sep 27, 2026, 01:22 UTC
investigating
We are currently investigating reports of problems with Tracing Collection. Trace data sent may fail to ingest or be rejected due to service unavailability. We will provide more information soon.
Sep 27, 2026, 01:34 UTC
monitoring
We have implemented a fix for the issue affecting Tracing Collection. We are currently monitoring the results.
Sep 27, 2026, 03:34 UTC
resolved
We are no longer seeing issues with Tracing Collection and normal operation has been restored at this time.

Updates as published by Sumo Logic (original).

This was part of a wider event: 15 services reported incidents within the hour.

Snowflake 02:15 UTC · INC20000239
Front 01:49 UTC · [us-west-2] Elevated API error rates may cause delays
Marathon 01:43 UTC · This is an example incident
Render 01:24 UTC · Observing service instability from our upstream provider AWS in Oregon region
Crossref 01:22 UTC · Test admin tool - test.crossref.org - is down
Olo 01:09 UTC · Payment Processor Issues: Stripe
Figma 01:04 UTC · Service disruption
Worldpay 01:03 UTC · INC0666335 - We are aware of potential issues with a third-party issuer behind the Mastercard Debit network.
Stripe 01:03 UTC · Elevated API Errors
npm 00:50 UTC · Issues with npm package publish and private install
Olo 00:48 UTC · Dispatch Service Disruption: DoorDash
LiveRamp External 00:44 UTC · Incident Resolved for Analytics Environment (EU) - Reporting (EU) via Grafana
DoorDash 00:32 UTC · AWS Outage -- Doordash Health Impacted
Ledger 00:32 UTC · NFT Metadata Service is failed.
Host Europe 00:31 UTC · Webhosting-Dashboard beeinträchtigt