Major incident

Blackbaud: Active Issue Alert – Blackbaud Luminate Online® - #000698304

Oct 19, 2026, 13:11 UTC

started

16:46 UTC

resolved

3 h 35 min

duration

Affected: Blackbaud Luminate Online®

Current status of Blackbaud: Operational — live Blackbaud status

Timeline

Oct 19, 2026, 13:11 UTC
investigating
We have identified an issue that may delay admin and content updates for pages for a subset of customers. Our engineers are actively diagnosing the issue. Please continue to check this page for updates.
Oct 19, 2026, 16:46 UTC
resolved
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Updates as published by Blackbaud (original).

This was part of a wider event: 12 services reported incidents within the hour.

AccuWeather 14:02 UTC · Intermittent Degraded Performance – Historical and Lightning APIs
Nextech 14:00 UTC · Switching between products or organization access issues
Kaseya 13:47 UTC · Datto Partner Portal - User Access - User Access Currently Unavailable Due to Login Issues
Zoom 13:32 UTC · Service Degradation Affecting Zoom Website in UK region
OpenAI 13:31 UTC · File Download errors
Twilio 13:29 UTC · Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil
Cursor 13:24 UTC · Investigating service degradation
Bynder 13:15 UTC · Issues with uploads appearing after a delay in the US only region
Privy 13:15 UTC · Privy Displays Offline for Shopify Stores
Untappd 12:42 UTC · Renewed delays syncing user account information
Host Europe 12:38 UTC · Eingeschränkte KIS-Anmeldung
Granicus System 12:17 UTC · Simpleview Europe DMS – Service Availability Issue