Minor incident

Moveworks: Tool Studio Admins Unable to Edit Connectors or Script Actions

Affected: Plugins Workspace, Connectors

Current status of Moveworks: Operational — live Moveworks status

Timeline

1. Oct 15, 2026, 18:22 UTC
   identified
   We have identified an issue affecting Tool Studio admins. Admins are seeing a “You do not have the role needed to perform this action” error when creating or updating connectors, and Script Actions in Agent Studio are failing to load, even though their permissions are configured correctly. Our engineering team is investigating the root cause and actively working on a fix. We don’t have a workaround yet, and we will share the next update as soon as we have more information. Impacted Regions: All
2. Oct 15, 2026, 18:52 UTC
   identified
   We are continuing to work on a fix for this issue.
3. Oct 15, 2026, 19:46 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. Oct 15, 2026, 22:00 UTC
   resolved
   This incident has been resolved.

Updates as published by Moveworks (original).