Major incident

Liongard: US7 Service Interruption

Affected: US7 Instance

Current status of Liongard: Operational — live Liongard status

Timeline

1. Oct 15, 2026, 18:57 UTC
   investigating
   We are currently experiencing a service interruption on US7. Some users may receive an “Internal Server Error” message when attempting to log in. Our team is currently investigating.
2. Oct 15, 2026, 19:20 UTC
   monitoring
   Our team has implemented a fix for the issue affecting US7, and initial testing indicates that service has been restored. We have successfully verified login functionality across multiple accounts and have not observed any further issues. We are moving this incident to **Monitoring** and will continue to monitor the instance to ensure stability.
3. Oct 16, 2026, 14:03 UTC
   resolved
   The issue affecting the US7 instance has been resolved. Following the implementation of a fix, we have continued monitoring the instance and have not observed any further issues. Login functionality has been restored, and services are operating normally. We are marking this incident as resolved. Thank you for your patience.

Updates as published by Liongard (original).