Major incident

Moveworks: Permissions ingestion failing for Unily

Jun 23, 2026, 09:15 UTC
started
14:38 UTC
resolved August 12, 2026
50 days 5 h
duration

Affected: Connectors

Current status of Moveworks: Operational — live Moveworks status

Timeline

  1. Jun 23, 2026, 09:15 UTC
    identified
    Permissions ingestion has been failing for Unily connectors. This is due to Unily deprecating their Permissions API, we are working with them to find a way forward. We will keep you posted on the progress. Until then, the newly added or updated permissions won't be ingested. We sincerely apologise for the inconvenience caused.
  2. Jun 23, 2026, 17:52 UTC
    identified
    Unily has confirmed a fix is being packaged. Once it's available, customers will need to upgrade to the patched version. We encourage impacted customers to reach out to Unily directly, and we'll share more details as we have them.
  3. Aug 12, 2026, 14:38 UTC
    resolved
    This incident has been resolved.

Updates as published by Moveworks (original).

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