Major incident
MongoDB Cloud: Elevated errors on VoyageAI APIs
Aug 3, 2026, 18:47 UTC
started
21:18 UTC
resolved
2 h 31 min
duration
Affected: VoyageAI Embedding and Reranking Models
Current status of MongoDB Cloud: Operational — live MongoDB Cloud status
Timeline
- Aug 3, 2026, 18:47 UTCinvestigatingVoyageAI APIs are experiencing elevated 5xx errors. We are investigating the issue.
- Aug 3, 2026, 19:02 UTCmonitoringA fix has been applied and we are monitoring the system.
- Aug 3, 2026, 21:18 UTCresolvedThe system has returned to normal operation.
Updates as published by MongoDB Cloud (original).
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