Critical incident

Meltwater Media Intelligence Platform: Australian Broadcast Content Outage

Affected: Application, Search, Reports

Current status of Meltwater Media Intelligence Platform: Operational — live Meltwater Media Intelligence Platform status

Timeline

1. Jul 6, 2026, 02:01 UTC
   investigating
   We are currently experiencing issues retrieving the latest broadcast content for Australia. Engineering is aware of the issue and is currently investigating. We will continue to provide updates accordingly. We apologize for the inconvenience and thank you for your patience.
2. Jul 6, 2026, 12:27 UTC
   monitoring
   Our third-party provider has resolved the issue affecting broadcast data for Australia, and data is now flowing back into the platform. Some customers may still experience delays with certain content while we complete the backfill process. Thank you for your patience.
3. Jul 7, 2026, 06:00 UTC
   resolved
   After a period of monitoring, this issue is now resolved. Latest Australian broadcast content is flowing into the platform as expected.

Updates as published by Meltwater Media Intelligence Platform (original).