Minor incident

LiveKit: Investigating scaling issue affecting Cloud Agents in EU (Frankfurt)

Oct 5, 2026, 13:34 UTC

started

14:21 UTC

resolved

47 min

duration

Affected: Europe Central - Cloud Agents

Current status of LiveKit: Operational — live LiveKit status

Timeline

Oct 5, 2026, 13:34 UTC
investigating
We are investigating potential scaling issues with LiveKit Cloud hosted agents in eu-central resulting in increased join latencies. Existing agents are still functional and can serve sessions normally, but they may be slower to join new sessions. We are actively working on a mitigation to alleviate this issue. We will provide another update as soon as possible.
Oct 5, 2026, 13:40 UTC
monitoring
A fix has been implemented and we are monitoring to confirm full recovery.
Oct 5, 2026, 14:21 UTC
resolved
This incident has been resolved, and we have confirmed full recovery.

Updates as published by LiveKit (original).

This was part of a wider event: 12 services reported incidents within the hour.

TeamViewer 14:18 UTC · DEX Platform West Europe (WEU1)
DataCamp 13:56 UTC · Interactive Alteryx exercises unavailable
3DSOutscale 13:44 UTC · [cloudgouv-eu-west-1] Incident API / API Incident
LiveIntent 13:22 UTC · Delays in custom reports generation
Voyado 13:16 UTC · Engage - queue/buildup of some contact events
Gong 13:12 UTC · People, Flows, and Gong Extension - Service disruption
Anthropic (Claude) 13:05 UTC · Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1
Tiendanube AR 13:03 UTC · Interrupción parcial identificada - Administrador Nube
IG 13:00 UTC · login issues on web trading platform
Imagine Learning 12:56 UTC · Imagine Math - Rostering updates delayed
CivicPlus 12:46 UTC · Web Central Degraded Performance
OpenAI 12:44 UTC · Issues saving and editing Pages
Netlify 12:44 UTC · Error accessing Netlify-hosted sites