Minor incident

Twilio: SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia

Affected: SMS, APAC, SMS, Middle East & Africa

Current status of Twilio: Minor issues — live Twilio status

Timeline

1. Oct 29, 2026, 18:47 UTC
   identified
   Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
2. Oct 29, 2026, 18:47 UTC
   identified
   Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
3. Oct 29, 2026, 19:14 UTC
   identified
   Twilio customers may be experiencing SMS delivery receipt delays from Twilio to network subscribers on multiple networks in multiple countries across Africa and Asia. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
4. Oct 29, 2026, 20:17 UTC
   monitoring
   We have observed a recovery in SMS delivery receipts from Twilio to Multiple Countries Across Africa and Asia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
5. Oct 29, 2026, 22:18 UTC
   resolved
   The incident has been resolved and SMS delivery receipts from Twilio to network subscribers on affected networks in multiple countries across Africa and Asia are operating normally.

Updates as published by Twilio (original).