Minor incident

Twilio: MMS Delivery Delays from a Subset of Twilio Longcodes to C-Spire United States

Affected: MMS Long Code, North America

Current status of Twilio: Minor issues — live Twilio status

Timeline

1. Oct 24, 2026, 19:28 UTC
   investigating
   Twilio customers may be experiencing MMS delivery delays from Twilio to C-Spire network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
2. Oct 24, 2026, 20:29 UTC
   investigating
   Twilio customers may be experiencing MMS delivery delays from Twilio to C-Spire network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
3. Oct 24, 2026, 22:30 UTC
   investigating
   Twilio customers may be experiencing MMS delivery delays from Twilio to C-Spire network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
4. Oct 25, 2026, 02:36 UTC
   investigating
   Twilio customers may be experiencing MMS delivery delays from Twilio to C-Spire network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
5. Oct 25, 2026, 10:38 UTC
   investigating
   Twilio customers may be experiencing MMS delivery delays from Twilio to C-Spire network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 16 hours or as soon as more information becomes available.
6. Oct 26, 2026, 02:44 UTC
   investigating
   Twilio customers may be experiencing MMS delivery delays from Twilio to C-Spire network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 24 hours or as soon as more information becomes available.
7. Oct 26, 2026, 07:02 UTC
   identified
   Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Longcodes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
8. Oct 26, 2026, 08:09 UTC
   identified
   Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Longcodes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
9. Oct 26, 2026, 10:12 UTC
   identified
   Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Longcodes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
10. Oct 26, 2026, 14:13 UTC
    identified
    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Longcodes to C-Spire network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Updates as published by Twilio (original).