Critical incident

Iterable: Iterable Application Issues in US Datacenter

Affected: Global Web Application, Global API Success, Global Links, Global System Webhooks, Global Partner Webhooks, Global Analytics Processing, Global Catalog, Global API Ingestion, Global Campaign Sends, Global Proof Sends, Global Journey Processing

Current status of Iterable: Operational — live Iterable status

Timeline

1. Jul 16, 2026, 09:27 UTC
   investigating
   We are currently investigating an issue impacting the main Iterable application in the US region.
2. Jul 16, 2026, 09:41 UTC
   identified
   Iterable engineering has identified the issue and is currently deployed a fix across the US environment. We are starting to see successful logins on the Iterable application.
3. Jul 16, 2026, 09:43 UTC
   identified
   We are continuing to work on a fix for this issue.
4. Jul 16, 2026, 10:07 UTC
   resolved
   The issues with the Iterable application and API are now resolved and all sends and journeys that may have been delayed during the impact window have now been processed. Please reach out to Support if you continue to experience any issues.

Updates as published by Iterable (original).