OutageDB

Iterable outage history and status

Is Iterable down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
100%
uptime, 90 days
3
incidents, 90 days
58 min
median time to fix
Sep 22, 2026
last incident

Iterable components

Cluster 143

EU - C1

EU - C2

Cluster 119

Cluster 141

Cluster 12

Cluster 101

Cluster 100

Cluster 114

Cluster 6

Cluster 123

Cluster 130

Cluster 18

Cluster 105

Cluster 137

Cluster 126

Cluster 140

Cluster 108

Cluster 23

Cluster 129

Cluster 14

Cluster 8

Cluster 24

Cluster 10

Cluster 120

Cluster 109

Cluster 118

Cluster 121

Cluster 124

Cluster 133

Cluster 128

Cluster 116

Cluster 138

Cluster 122

Cluster 113

Cluster 149

Cluster 132

Cluster 102

Cluster 117

Cluster 21

Cluster 136

Cluster 142

Cluster 125

Cluster 150

Cluster 11

Cluster 135

Cluster 111

Cluster 134

Cluster 103

Cluster 110

Cluster 106

Cluster 17

Cluster 107

Cluster 104

Cluster 112

Cluster 5

Cluster 20

Cluster 25

Cluster 115

Cluster 139

Iterable outage history

Nov: 1 incidents, 0 min of major outage 1 Nov Dec: 0 incidents, 0 min of major outage Dec Jan: 2 incidents, 0 min of major outage 2 Jan Feb: 3 incidents, 12 min of major outage 3 Feb Mar: 3 incidents, 0 min of major outage 3 Mar Apr: 2 incidents, 0 min of major outage 2 Apr May: 1 incidents, 37 min of major outage 1 May Jun: 1 incidents, 0 min of major outage 1 Jun Jul: 2 incidents, 40 min of major outage 2 Jul Aug: 0 incidents, 0 min of major outage Aug Sep: 3 incidents, 0 min of major outage 3 Sep Oct: 0 incidents, 0 min of major outage Oct
Iterable incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Sep 22, 2026, 19:02 UTC Timeouts on User Update API Endpoints
Global API Success
 Minor 56 min
Sep 10, 2026, 14:53 UTC EU platform slowness and gateway errors
Global Web Application, Global API Success, Global Journey Processing
 Minor 2 h 23 min
Sep 1, 2026, 17:19 UTC Subset of customers using Twilio for SMS seeing a portion of messages getting droppped
Global Campaign Sends
 Minor 58 min
Jul 24, 2026, 16:30 UTC Email Send Delays with Partial Sparkpost outage on US-WEST-2.
Global Campaign Sends
 Minor 2 h 39 min
Jul 16, 2026, 09:27 UTC Iterable Application Issues in US Datacenter
Global Web Application, Global API Success, Global Links, Global System Webhooks, Global Partner Webhooks, Global Analytics Processing
 Critical 40 min
Jun 12, 2026, 16:23 UTC WhatsApp Messaging Delays and Failures No impact 54 min
May 12, 2026, 23:31 UTC Iterable Web Application Outage - US and EU Regions
Global Web Application
 Critical 37 min
Apr 16, 2026, 10:09 UTC Journey pages are not responding No impact 50 min
Apr 14, 2026, 18:02 UTC Elevated API Error Rates in US Region
Global API Success, Global API Ingestion
 Minor 2 h 34 min
Mar 25, 2026, 19:00 UTC Ingestion and processing delay
Journey Processing, Journey Processing, Journey Processing, User Updates, User Updates, User Updates
 Minor 22 min
Mar 17, 2026, 18:07 UTC Customers on c102 are experiencing degraded performance
Email Sends, Journey Processing, Push Sends, SMS Sends, User Updates, List Updates
 Minor 1 h 14 min
Mar 16, 2026, 16:18 UTC Proof Send Functionality Degraded
Global Proof Sends
 Minor 2 h 32 min
Feb 24, 2026, 19:51 UTC Email send delays for some US-hosted SparkPost traffic
Global Campaign Sends
 Major 1 min
Feb 24, 2026, 18:18 UTC app.iterable.com was unavailable in the US region, returning 502 Bad Gateway errors to users.
Global Web Application
 Major 11 min
Feb 16, 2026, 15:35 UTC Delayed sends from 7am to 9am ET (retro-active) No impact —
Jan 8, 2026, 20:17 UTC Iterable web elevated error rates
Global Web Application
 Minor 1 h 26 min
Jan 1, 2026, 22:05 UTC API Update Timing Out
Global API Success
 No impact 21 h 53 min
Nov 18, 2025, 14:46 UTC Delayed Message Sends
Global System Webhooks, Global Campaign Sends, Global Proof Sends, Global Journey Processing
 No impact 1 h 52 min
Oct 20, 2025, 13:15 UTC Platform Impact – Third-Party Vendor Disruption (Regional)
Global Web Application, Global API Success, Global Links, Global System Webhooks, Global Partner Webhooks, Global Analytics Processing
 Major 8 h 40 min
Oct 9, 2025, 14:48 UTC Incident Status Update: Journey Exit Malfunction
Global Web Application
 Minor 5 days 5 h
Sep 22, 2025, 07:24 UTC Catalog Service Disruption No impact 1 h
Sep 15, 2025, 17:28 UTC [Europe] 504 Errors on Data Export API (EU)
Global API Success
 Minor 29 min
Sep 11, 2025, 16:37 UTC Resolved: api-hightraffic Errors in Europe
Global API Success
 No impact <1 min
Aug 8, 2025, 23:44 UTC Iterable Auth service degraded Major 45 min
Aug 1, 2025, 20:32 UTC Embedded Messaging Send Skips are Impacting Customers
SMS Sends, Global Campaign Sends
 Minor 4 h 55 min

50 incidents in our archive since September 24, 2024.

When and where Iterable fails

By weekday

Most incidents start on Tue.

  • Mon9
  • Tue16
  • Wed5
  • Thu10
  • Fri9
  • Sat0
  • Sun1

Most affected, last 12 months

  • Global API Success5
  • Global Campaign Sends5
  • Global Web Application5
  • Global Journey Processing3
  • Global Proof Sends3
  • Global API Ingestion2
  • Global System Webhooks2
  • Journey Processing2

When Iterable went down with others

Other marketing & crm services

FAQ

Is Iterable down right now?
At our last check Iterable's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does Iterable go down?
Iterable reported 3 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
When was the last Iterable outage?
The latest reported incident started on Sep 22, 2026, 19:02 UTC: "Timeouts on User Update API Endpoints", resolved after 56 min.
How long do Iterable outages last?
Half of Iterable's incidents in the last 90 days were resolved within 58 min.

Source: Iterable official status page · RSS of Iterable incidents · status badge for your site