Major incident

GoCardless: Delay in GBP Payouts

Current status of GoCardless: Operational — live GoCardless status

Timeline

1. Aug 24, 2026, 14:21 UTC
   investigating
   Some customers may be experiencing delays receiving GBP payouts. We are investigating the issue with our banking partner and will provide an update as soon as more information is available. We apologise for any inconvenience caused.
2. Aug 24, 2026, 15:53 UTC
   investigating
   Some customers are experiencing delays receiving GBP payouts. We are actively working with our bank partner to investigate the issue and confirm when affected payouts will be completed. We apologise for the inconvenience and appreciate your patience.
3. Aug 24, 2026, 16:01 UTC
   investigating
   Some customers are experiencing delays receiving GBP payouts. We are actively working with our bank partner to investigate the issue and confirm when affected payouts will be completed. We apologise for the inconvenience and appreciate your patience.
4. Aug 24, 2026, 17:19 UTC
   investigating
   Affected GBP payouts are beginning to be processed. We are continuing to work closely with our banking partner to ensure all delayed payouts are completed as quickly as possible. We will provide further updates once we see all payouts have been confirmed. We appreciate your patience with this.
5. Aug 24, 2026, 18:23 UTC
   resolved
   All affected GBP payouts have now been processed. We apologise for the disruption and thank you for your patience.

Updates as published by GoCardless.