No impact incident

Grafana Cloud: Elevated Write Latency and Errors for Grafana Cloud in GCP Saudi Arabia

Current status of Grafana Cloud: Operational — live Grafana Cloud status

Timeline

1. Oct 3, 2026, 13:53 UTC
   investigating
   Between 12:44 and 13:15 UTC, Grafana Cloud experienced elevated write latency and errors across multiple products, including Logs, Metrics, and Traces. Services have recovered and the underlying issue is being investigated and actively monitored.
2. Oct 3, 2026, 13:54 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
3. Oct 3, 2026, 15:07 UTC
   monitoring
   The issue is currently resolved but we are continuing to investigate and monitor things at this time.
4. Oct 3, 2026, 19:43 UTC
   resolved
   We've identified the issue as related to an increase in latency and errors rates with our cloud provider's infrastructure. We are working with the provider on a root cause analysis. The service has recovered and is operating normally.

Updates as published by Grafana Cloud (original).