Critical incident

Infobip: Global (Europe) - Email Broadcast Service Degradation

Affected: Global (Europe)

Current status of Infobip: Operational — live Infobip status

Timeline

1. Aug 20, 2026, 07:49 UTC
   investigating
   This is to inform you that we are currently experiencing an issue with the Email Broadcast Service, where users may encounter issues when trying to create a broadcast. Our team is already working on this case, and more information will follow once it is available.
2. Aug 20, 2026, 08:23 UTC
   resolved
   The issue has been successfully resolved, and the service is once again operational. During the incident, you may have experienced issues with creating email broadcasts. Start time (UTC): 20-08-2026 07:20 End time (UTC): 20-08-2026 08:10 Impact: Unable to create an email broadcast

Updates as published by Infobip (original).