Major incident

Guardsquare: Increased attestation token issuance error rate

Current status of Guardsquare: Operational — live Guardsquare status

Timeline

1. Aug 19, 2026, 17:16 UTC
   investigating
   We have noticed an increase in error rates in our attestation service that can cause an increase in offline tokens.
2. Aug 19, 2026, 19:42 UTC
   identified
   The issue is caused by a periodic rotation of internal encryption keys being generated with a wrong length. We are working on a fix to resolve the issue.
3. Aug 19, 2026, 20:53 UTC
   resolved
   The issue is fully resolved. We will reach out to affected customers.

Updates as published by Guardsquare.