Major incident

Infobip: Global (Europe) - Broadcast service degradation

Affected: Global (Europe), Global (Europe)

Current status of Infobip: Operational — live Infobip status

Timeline

1. Aug 3, 2026, 12:46 UTC
   investigating
   We are currently experiencing issues with Broadcast service over Global (Europe) data center. The issue is currently being investigated and more information will follow in the next update.
2. Aug 3, 2026, 13:11 UTC
   resolved
   The issue has been successfully resolved and the service is once again operational. Start (UTC): 03 August 12:33 End (UTC): 03 August 13:05 Impact: The users might not have been able to load the list of Broadcast templates and campaigns in Customer Portal

Updates as published by Infobip (original).