Critical incident

Ohio University: Transact Campus

Affected: Guest Printing Service, Student Printing Service, Other IT Services

Current status of Ohio University: Operational — live Ohio University status

Timeline

1. Aug 3, 2026, 13:17 UTC
   investigating
   Transact Campus Around last night Transact started receiving error messages when attempting online lookups and payment posts to PS. Error messages being returned are "Lookup failed with status code NotFound" "Post failed (POST), Response Message: The remote server returned an error: (404) Not Found" 8:54am update from Carole - The errors started at 11:45 p.m. and are not resolved. Still receiving the same error messages. Affected services include but are not limited to: Meal Plans Bobcat Cash Flex Points Printing Access Control TS Reports Scheduled Reports eAccounts Mobile Ordering Instant ID (card production) You are receiving this message either because you have subscribed to updates at https://status.ohio.edu or because you are part of the core user group for the service(s) listed above.
2. Aug 3, 2026, 19:00 UTC
   resolved
   This incident has been resolved.

Updates as published by Ohio University (original).