Major incident

Imagine Learning: Imagine Edgenuity Assessments not accessible for some students

Affected: Imagine Edgenuity, Imagine EdgeEX

Current status of Imagine Learning: Operational — live Imagine Learning status

Timeline

1. Jul 23, 2026, 16:28 UTC
   investigating
   Our team is actively investigating an issue impacting users of Imagine Edgenuity. Students using the Proctorio lockdown browser are down Students in districts with the Proctorio lockdown browser enabled are unable to launch Quizzes, Tests, and Exams. Proctorio will be updating its status page on this shortly: https://uptime.proctorio.com/
2. Jul 23, 2026, 17:48 UTC
   investigating
   Our team has not yet identified the cause of the issue on the Proctorio end. We will continue to update you on progress. For now, we are watching the Proctorio outage using an independent monitoring service: https://statusgator.com/services/proctorio Your patience is appreciated.
3. Jul 23, 2026, 19:00 UTC
   investigating
   We are continuing to investigate this issue.
4. Jul 23, 2026, 20:22 UTC
   resolved
   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Updates as published by Imagine Learning (original).