Major incident
ESET: Cloud services availability degraded in US region
Jul 23, 2026, 16:30 UTC
started
08:04 UTC
resolved July 24, 2026
15 h 35 min
duration
Affected: Americas, Oceania, Americas, Oceania, Americas, Oceania, Americas, Oceania, Americas, Oceania
Current status of ESET: Operational — live ESET status
Timeline
- Jul 23, 2026, 16:30 UTCinvestigatingMultiple services (ESET PROTECT, ESET Dynamic Threat Defense, ESET Secure Authentication (Cloud), ESET Inspect) are partially or completely unavailable in US region. We are monitoring the situation.
- Jul 24, 2026, 03:23 UTCmonitoringA fix has been deployed, and we are monitoring the situation.
- Jul 24, 2026, 08:04 UTCresolvedA fix has been deployed, according to SLA monitoring EP, EEIC and ECOS in US seem to have recovered.
Updates as published by ESET (original).
Other services with incidents at the same time
This was part of a wider event: 33 services reported incidents within the hour.
- Leap Event Technology 16:59 UTC · Outage - Epic Experiences Store
- Imagine Learning 16:28 UTC · Imagine Edgenuity Assessments not accessible for some students
- MongoDB Cloud 16:21 UTC · Cluster connectivity issues in Azure westus
- PlayFab 16:11 UTC · Speech Services Api Outage West US
- Infobip 15:39 UTC · Multiple locations - Inbound processing and delivery report events are partially degraded.
- Triton Digital 15:34 UTC · Omny UI unresponsive
- CloudAMQP 15:33 UTC · Servers Unreacheable - Azure West US
More ESET incidents
- October 1, 2026 ESET PROTECT Hub outage
- September 29, 2026 Some users may experience degraded ESET PROTECT web console performance
- September 28, 2026 Issue with logging in to hybrid EBA/MSP account
- September 18, 2026 ESET INSPECT Cloud instance is unavailable
- September 14, 2026 MS Exchange Online email scanning delayed in US and EU
- September 3, 2026 ESET PROTECT login failures and redirects