Critical incident

Leap Event Technology: Outage - Epic Experiences Store

Jul 23, 2026, 16:59 UTC
started
20:00 UTC
resolved
3 h 01 min
duration

Affected: Admin, Store

Current status of Leap Event Technology: Operational — live Leap Event Technology status

Timeline

  1. Jul 23, 2026, 16:59 UTC
    investigating
    The Epic Experiences Store is experiencing critical network connectivity issues affecting availability of service. Our team is investigating.
  2. Jul 23, 2026, 17:06 UTC
    investigating
    We are continuing to investigate this issue.
  3. Jul 23, 2026, 17:54 UTC
    investigating
    The issue is related to an outage on cloud infrastructure provider. Our team is following the situation closely and preparing potential additional mitigation actions.
  4. Jul 23, 2026, 18:32 UTC
    investigating
    The store is now online and services are progressively restoring. Our team will continue to monitor the situation.
  5. Jul 23, 2026, 20:00 UTC
    resolved
    This incident has been resolved.

Updates as published by Leap Event Technology (original).

Other services with incidents at the same time

This was part of a wider event: 33 services reported incidents within the hour.

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