Major incident

Imagine Learning: Imagine Odysseyware and Ignite Virtual Academy - New Users Cannot Log In

Affected: Ignitia Virtual Academy, Imagine Odysseyware

Current status of Imagine Learning: Operational — live Imagine Learning status

Timeline

1. Sep 22, 2026, 18:10 UTC
   investigating
   Our team is actively investigating an issue impacting users of Imagine Odysseyware and Ignite Virtual Academy. Recently created users cannot log in to Imagine Odysseyware. We apologize for the inconvenience and will provide an update soon.
2. Sep 22, 2026, 18:19 UTC
   monitoring
   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
3. Sep 22, 2026, 19:43 UTC
   resolved
   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Updates as published by Imagine Learning (original).