Major incident
ID.me: shop.id.me Service Unavailable
Jul 31, 2026, 02:29 UTC
started
01:30 UTC
resolved
—
duration
Current status of ID.me: Operational — live ID.me status
Timeline
- Jul 31, 2026, 01:30 UTCresolvedFrom 9:23PM ET to 10:06PM ET, we experienced an elevated level of application errors for shop.id.me resulting in the site being unavailable for 44 mins. We have applied a fix and the application is now operating normally.
Updates as published by ID.me (original).
Other services with incidents at the same time
- ElevenLabs 03:08 UTC · SIP call failures
- MoonPay 02:57 UTC · Increased Latency for the MoonPay API
- Vimla 01:45 UTC · Problem med Välkomst SMS och roamingdata
More ID.me incidents
- September 21, 2026 Elevated Application Errors for Identity Verifications
- September 9, 2026 IAL-2 pass rates degradation
- August 7, 2026 Elevated Application Errors for Sign-Ins and Verifications
- July 24, 2026 Verification Services Outage
- July 17, 2026 Site Wide Intermittent Service Interruption
- July 14, 2026 Verification Services Outage