OutageDB

Housecall Pro outage history and status

Is Housecall Pro down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
99.96%
uptime, 90 days
2
incidents, 90 days
2 h 17 min
median time to fix
Sep 3, 2026
last incident

Housecall Pro components

Housecall Pro outage history

Nov: 1 incidents, 0 min of major outage 1 Nov Dec: 0 incidents, 0 min of major outage Dec Jan: 1 incidents, 57 min of major outage 1 Jan Feb: 1 incidents, 0 min of major outage 1 Feb Mar: 0 incidents, 0 min of major outage Mar Apr: 1 incidents, 0 min of major outage 1 Apr May: 1 incidents, 130 min of major outage 1 May Jun: 0 incidents, 0 min of major outage Jun Jul: 1 incidents, 442 min of major outage 1 Jul Aug: 1 incidents, 0 min of major outage 1 Aug Sep: 1 incidents, 57 min of major outage 1 Sep Oct: 0 incidents, 0 min of major outage Oct
Housecall Pro incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Sep 3, 2026, 21:44 UTC Service Instability
Pro web, Text notifications, Email notifications, iOS Mobile App, Android mobile app
 Critical 57 min
Aug 11, 2026, 19:58 UTC Delayed job payment status for cash/check/other invoice payments (up to 1 hour)
Payment processing - Stripe
 Minor 3 h 37 min
Jul 2, 2026, 14:19 UTC CSR AI Voice Assistant Call Failures
CSR AI
 Critical 7 h 22 min
May 21, 2026, 16:39 UTC CSR AI Service Disruption
CSR AI
 Major 2 h 10 min
Apr 3, 2026, 22:16 UTC 3rd-party outage causing user interface issues
Pro web, iOS Mobile App, Android mobile app
 Minor 19 min
Feb 17, 2026, 18:05 UTC Degraded performance with voice dialer for some Pros
Voice
 Minor 9 h 03 min
Jan 27, 2026, 16:51 UTC Web & Mobile Application Performance Issues
Pro web, iOS Mobile App, Android mobile app
 Major 57 min
Nov 18, 2025, 12:58 UTC Cloudflare Outage Impacting Integrations
CSR AI
 Minor 5 h 56 min
Oct 24, 2025, 17:57 UTC Temporary Service Outage No impact 25 h 37 min
Oct 20, 2025, 14:48 UTC AWS US-East-1 Outage impacting Twilio Services
Voice, Chat
 No impact 3 h 17 min
Oct 20, 2025, 10:02 UTC AWS US-East-1 Outage
Text notifications, Voice
 No impact 24 min
Jun 17, 2025, 16:00 UTC Chat Degradation
Chat
 Minor 45 min
Jun 12, 2025, 19:08 UTC Degraded AI Service Performance
CSR AI
 Minor 5 h 50 min
Jun 10, 2025, 15:19 UTC Degraded AI Service Performance
CSR AI
 Major 5 h 45 min
Sep 27, 2024, 13:56 UTC Customer call logs for some customers are currently unavailable via the iOS and Android apps
Voice
 Minor 9 h 20 min
May 17, 2024, 20:03 UTC Pipeline card status and updates are delayed
Pro web
 Minor 2 h 57 min
May 9, 2024, 20:40 UTC Newly created Tasks on Android devices not visible
Android mobile app
 Minor 2 h 10 min
Apr 3, 2024, 01:51 UTC Third-party outage is impacting platform features
Pro web, Payment processing - Stripe, QuickBooks Online, QuickBooks Desktop, Text notifications, Email notifications
 Minor 17 h 13 min
Feb 23, 2024, 19:28 UTC SMS messaging impacted for a small subset of customers
Text notifications
 Major 4 days 1 h
Feb 3, 2024, 00:32 UTC Customer Search for new and changed customers is delayed
Pro web
 Minor 4 h 23 min
Sep 21, 2023, 14:49 UTC Google Calendar sync
Google calendar
 Minor 2 h 17 min
Sep 18, 2023, 23:16 UTC QuickBooks is experiencing an increase in errors
QuickBooks Online
 Minor 6 h 11 min
Sep 13, 2023, 23:06 UTC Chat functionality temporarily unavailable
Chat
 Minor 1 h 46 min
Sep 6, 2023, 17:21 UTC Investigating an issue with Customers' Card on File
iOS Mobile App, Android mobile app
 Minor 25 h 37 min
Aug 23, 2023, 16:18 UTC Quickbooks Desktop Connectivity Disruption Major —

50 incidents in our archive since November 4, 2020.

When and where Housecall Pro fails

By weekday

Most incidents start on Tue.

  • Mon8
  • Tue12
  • Wed12
  • Thu9
  • Fri8
  • Sat1
  • Sun0

Most affected, last 12 months

  • Android mobile app3
  • CSR AI3
  • iOS Mobile App3
  • Pro web3
  • Email notifications1
  • Payment processing - Stripe1
  • Text notifications1
  • Voice1

When Housecall Pro went down with others

Other productivity services

FAQ

Is Housecall Pro down right now?
At our last check Housecall Pro's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does Housecall Pro go down?
Housecall Pro reported 2 incidents in the last 90 days (1 major or critical), with 57 minutes of major outage: 99.96% uptime.
When was the last Housecall Pro outage?
The latest reported incident started on Sep 3, 2026, 21:44 UTC: "Service Instability", resolved after 57 min.
How long do Housecall Pro outages last?
Half of Housecall Pro's incidents in the last 90 days were resolved within 2 h 17 min.

Source: Housecall Pro official status page · RSS of Housecall Pro incidents · status badge for your site