Minor incident

Worldpay: INC0689284 - eCommerce (VAP) iQ - Reporting

Oct 14, 2026, 14:10 UTC
started
14:37 UTC
resolved
26 min
duration

Affected: Portals & Reporting

Current status of Worldpay: Operational — live Worldpay status

Timeline

  1. Oct 14, 2026, 14:10 UTC
    investigating
    We are currently experiencing a technical issue with Portals & Reporting. eCommerce (VAP) iQ reports are delayed in their delivery. Technical resources are working to identify and generate the delayed reports as a matter of priority.
  2. Oct 14, 2026, 14:37 UTC
    resolved
    We have resolved the technical issue with Portals & Reporting. eCommerce (VAP) iQ reports were delayed in their delivery. All reports are available to download or view as of 10:25 ET. The service is now operating as expected. We apologise for any inconvenience this may have caused you or your customers.

Updates as published by Worldpay (original).

Other services with incidents at the same time

This was part of a wider event: 15 services reported incidents within the hour.

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