Major incident

HiBob: We’ve identified an issue with employee profile work tables

Aug 31, 2026, 11:33 UTC
started
15:59 UTC
resolved
4 h 25 min
duration

Affected: Employee Profile and Fields

Current status of HiBob: Operational — live HiBob status

Timeline

  1. Aug 31, 2026, 11:33 UTC
    investigating
    We confirm there is a problem with the employee profile work tables, and we’re working to resolve it.
  2. Aug 31, 2026, 12:55 UTC
    identified
    We have identified an issue where users may encounter errors when adding or updating rows in history tables within the employee profile. Our team has found the root cause and is working to resolve the issue.
  3. Aug 31, 2026, 15:24 UTC
    monitoring
    We have deployed a fix for the issue affecting employee profiles updates and are monitoring the results to confirm the issue is fully resolved.
  4. Aug 31, 2026, 15:59 UTC
    resolved
    The issue has been resolved. A regression caused validation to run across all history table entries, including historical rows containing archived values, which caused updates to fail. We have updated the validation to apply only to rows that have been changed.

Updates as published by HiBob (original).

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