Major incident
HiBob: Workforce Planning - Can't load existing position
Aug 4, 2026, 15:36 UTC
started
19:14 UTC
resolved
3 h 38 min
duration
Affected: Workforce planning
Current status of HiBob: Operational — live HiBob status
Timeline
- Aug 4, 2026, 15:36 UTCinvestigatingWe confirm there is a problem with our Workforce Planning module, and we’re working to resolve it. Users may be unable to open existing positions and may encounter a "general error."
- Aug 4, 2026, 16:49 UTCidentifiedWe have identified the issue affecting the Workforce Planning module and causing the "general error" when opening existing positions. Our team is actively working to resolve the issue as quickly as possible.
- Aug 4, 2026, 18:26 UTCmonitoringWe have implemented a fix for the issue affecting the Workforce Planning module. Users should now be able to open existing positions without encountering the "general error." We are continuing to monitor the system to ensure the issue is fully resolved.
- Aug 4, 2026, 19:14 UTCresolvedThis incident has been resolved. We apologize for the inconvenience and appreciate your patience while we worked to resolve the issue.
Updates as published by HiBob (original).
Other services with incidents at the same time
More HiBob incidents
- October 19, 2026 We’ve identified an issue with our Career site service
- October 14, 2026 We’ve identified an issue with our Compensation service
- August 31, 2026 We’ve identified an issue with employee profile work tables
- August 26, 2026 Talent service - Performance and Surveys aren't loading
- June 15, 2026 We’ve identified an issue with our Hiring module.
- April 7, 2026 Some users may experience slower-than-usual performance at the moment. Our team is aware of the issue and is actively working to identify the root cause and resolve it. We appreciate your patience and will share updates as we make progress.