Minor incident
Herbalife: Due to vendor (MitraTelecom Global Mandiri) issue, Members are unable to reach the Contact Center in Jakarta, Indonesia
Nov 2, 2026, 03:32 UTC
started
04:49 UTC
resolved
1 h 17 min
duration
Affected: Sales/Call Center
Current status of Herbalife: Operational — live Herbalife status
Timeline
- Nov 2, 2026, 03:32 UTCinvestigatingWe are currently investigating this issue.
- Nov 2, 2026, 04:49 UTCresolvedThis incident has been resolved.
Updates as published by Herbalife (original).
Other services with incidents at the same time
- Imperva 04:09 UTC · [INC-1178] Service Degradation in Network Protection Dashboard
- Athos Commerce 03:30 UTC · Indexing failure on Athos
- Hostinger 03:27 UTC · Emergency Server US-738 Maintenance
More Herbalife incidents
- November 4, 2026 Due to vendor (NTPLC) issue, Members are unable to reach the contact center in Bangkok, Thailand
- October 27, 2026 Some Members in Vietnam are unable to purchase event tickets via the APAC Event Ticket website.
- October 25, 2026 An order rate dip was observed on myHerbalife.com globally. Members may have experienced slowness or encountered errors when attempting to place orders on the site.
- October 22, 2026 Due to vendor issue (Genesys), Contact Center agents at the Malaysia Contact center were not able to answer the calls
- October 19, 2026 Due to vendor (Avoxi) issue, Members are unable to reach the Contact Center in Kiev, Ukraine
- August 9, 2026 Order rate dip is observed on India myHerbalife.com website