Critical incident
Herbalife: Due to the vendor (Intuition) issue, members are unable to access the HL Learn and Learning Center.
Jul 17, 2026, 08:19 UTC
started
14:15 UTC
resolved
5 h 57 min
duration
Affected: Online Training/HNGrow
Current status of Herbalife: Operational — live Herbalife status
Timeline
- Jul 17, 2026, 08:19 UTCinvestigatingWe are currently investigating this issue.
- Jul 17, 2026, 08:26 UTCinvestigatingWe are continuing to investigate this issue.
- Jul 17, 2026, 14:15 UTCresolvedThis incident has been resolved.
Updates as published by Herbalife (original).
Other services with incidents at the same time
- STACKIT 08:55 UTC · STACKIT Incident
- Yext 08:50 UTC · File assets are failing to load in customer accounts
- Flexera System Status Dashboard 08:24 UTC · Flexera One- IT Asset management- APAC & EU - Slowness and degraded performance
More Herbalife incidents
- October 25, 2026 An order rate dip was observed on myHerbalife.com globally. Members may have experienced slowness or encountered errors when attempting to place orders on the site.
- October 22, 2026 Due to vendor issue (Genesys), Contact Center agents at the Malaysia Contact center were not able to answer the calls
- October 19, 2026 Due to vendor (Avoxi) issue, Members are unable to reach the Contact Center in Kiev, Ukraine
- October 6, 2026 Due to vendor issues , Multifactor authentication services are not working for DS Commerce, and herbalife.com and Login services are down.
- August 9, 2026 Order rate dip is observed on India myHerbalife.com website
- May 29, 2026 An order rate dip is observed on myHerbalife.com