Critical incident
Herbalife: An order rate dip is observed on myHerbalife.com
May 29, 2026, 05:51 UTC
started
08:45 UTC
resolved
2 h 54 min
duration
Affected: Online Ordering, MyHerbalife, Receipting, BizWorks Reports, HL MyClub
Current status of Herbalife: Operational — live Herbalife status
Timeline
- May 29, 2026, 05:51 UTCinvestigatingWe are currently investigating this issue.
- May 29, 2026, 06:16 UTCinvestigatingWe are continuing to investigate this issue.
- May 29, 2026, 06:17 UTCinvestigatingWe are continuing to investigate this issue.
- May 29, 2026, 06:30 UTCinvestigatingWe are continuing to investigate this issue.
- May 29, 2026, 06:44 UTCinvestigatingWe are continuing to investigate this issue.
- May 29, 2026, 08:45 UTCresolvedThis issue has been resolved
Updates as published by Herbalife (original).
Other services with incidents at the same time
- Confluent Cloud 06:47 UTC · Elevated error rates and latencies in Azure westus2 region
- Snowflake 06:47 UTC · Azure - West US 2 (Washington): INC0157956
- Quest On Demand 06:35 UTC · Cloud Service Provider Outage
- Elastic Cloud (Public) 06:32 UTC · Upstream Azure Outage Causing Service Degradation
- ServiceTitan 05:56 UTC · Office Application Service Availability Issue
- Bugfender 05:45 UTC · Dashboard and API are unavailable
- Devin 05:27 UTC · Devin's machines are failing to start or resume
- Omnissa Workspace ONE 05:22 UTC · Workspace ONE UEM: Availability issues / United States (Partial Region)
More Herbalife incidents
- October 25, 2026 An order rate dip was observed on myHerbalife.com globally. Members may have experienced slowness or encountered errors when attempting to place orders on the site.
- October 22, 2026 Due to vendor issue (Genesys), Contact Center agents at the Malaysia Contact center were not able to answer the calls
- October 19, 2026 Due to vendor (Avoxi) issue, Members are unable to reach the Contact Center in Kiev, Ukraine
- October 6, 2026 Due to vendor issues , Multifactor authentication services are not working for DS Commerce, and herbalife.com and Login services are down.
- August 9, 2026 Order rate dip is observed on India myHerbalife.com website
- July 17, 2026 Due to the vendor (Intuition) issue, members are unable to access the HL Learn and Learning Center.