Major incident

Helpshift: Service Disruption

Affected: Helpshift Dashboard

Current status of Helpshift: Operational — live Helpshift status

Timeline

1. Apr 14, 2026, 12:47 UTC
   investigating
   We are currently experiencing a disruption in service. Our team is actively investigating the issue and working to restore normal functionality as quickly as possible.
2. Apr 14, 2026, 13:06 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
3. Apr 14, 2026, 13:08 UTC
   resolved
   This incident has been resolved.

Updates as published by Helpshift (original).